Clodia is an AI assistant
Clodia is an AI voice assistant. She answers calls for businesses using AI models, following the playbook and rules each business sets. We believe people should always know when they are speaking with AI.
Our commitments
- Honest about being AI. Clodia does not claim to be human. Businesses using Clodia agree to tell callers they are speaking with an AI assistant.
- Grounded in the business's own information. Clodia answers from the business's playbook and knowledge. When she does not know, she says so and takes a message rather than guessing.
- People stay in control. Spending, dispatching contractors and other consequential steps go through the business's approval rules and are reviewed by its team.
- A route to a person. Businesses configure how callers reach a human, and how emergencies are directed to the right people and services.
- Not trained on your calls. We do not use call audio, transcripts or workspace data to train third-party AI models.
- Clear records. Every call leaves a transcript and a summary the business can review, so decisions can be checked and corrected.
How Clodia works
During a call, a real-time voice model listens and speaks. Questions that need thought, such as checking a policy or preparing a request, are passed to a separate reasoning model that works from the business's playbook and approved tools. The result is recorded in the business's operations desk for its team.
Limitations
AI can misunderstand accents, background noise or unusual requests, and can occasionally be wrong. Clodia is not an emergency service and does not give medical, legal or financial advice. If something matters, ask to speak to a person or contact the business directly.
Languages
Clodia speaks British English and Emirati Arabic, and can switch between them during a call.
Questions
Email privacy@clodiahq.com. Read more about how we handle data in our privacy policy.